Support Board – Chat And Help Desk
Use Support Board with WordPress. Sync your user and structured data automatically. The process is quick and easy. In just a matter of minutes, without a single line of code, Support Board will be ready to use in your WordPress website. It supports Multisite networks and numerous WordPress languages.
Support Board will automatically identify the details (including the name and email) of the user or agent who is currently logged in. You can import existing WordPress users, and the login form is also compatible with WordPress users. Save time and increase performance by entering the Support Board admin area directly without passing through WordPress. You can use the admin area as a Progressive Web App (PWA).
By combining the AI of Dialogflow with the data of WordPress and Woocommerce the bot will be able to do magic things like search for an answer in your website or understand Post Types and products.
Features list
- Support or talk features
- Slack chitchat fulfilled synchronization – Send or acquire consumer messages at once from Slack.
- Work instantly – Immediate installation or utilization with the aid of just drive the shortcode.
- Rich messages – Dialogflow bot wealthy messages sending.
- Bot – Integrate a multilangual bot powered by means of API.AI.
- Email notifications – Notify customers and agents by means of e mail then a reply is received.
- Tickets law – Fast, strong yet user pleasant tickets system.
- 100% responsive – Fully esponsive for smartphones and tables.
- Agents yet customers – Add and fulfill customers then agents regarding the admin side.
- WordPress users – Login then membership perform lie additionally the authentic WordPress customers system.
- Multilingual – Fully translatable on admin aspect then front-end side. one hundred percent like minded including WPML and Right To Left course (RTL) available. Frond-end is meanwhile translated into thirteen languages: english, spanish, chinese (simplified 简体中文), chinese language (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
- Support desk only features
- Indipendent users law – Dedicated yet indipendent users system disconnected out of WordPress users.
- Login then registration forms – Custom registration form along four optianal fields. User perform login along username then email.
- Scroll container – Support table execute usage a volume box container to that amount effect a internal scrollable area, the box may keep additionally fullwidth.
- Layouts – You execute pick out salvo exhibit the outline image and not on each determination and conversation.
- Chat solely features
- Unified state – Manage each help or the gup conversations yet tickets between certain place.
- Chat header patterns – Customize the sketch of thy talk by way of adding a historical past photo and a brand emblem image
- Sounds – Play a response then the consumer receive a modern message.
- Members and visitor customers – Show the chitchat solely in accordance with registered customers and in accordance with everyone. Not registered users will stand routinely registered namely guests.
- Welcome information – Send a story after current customers automatically. The tidings is sent solely the preceding age the consumer go to you internet site and can circulate the tidings sound.
- Follow on story -The gup may send a follow over advice mechanically proviso no Deputationist yet bot response within 15 seconds. Customize the textual content message and accept the Facebook Messenger yet Whatsapp Web links
- Other features
- Top performance37kb concerning JS yet 16KB of CSS. Google Font can be incapable of admin.
- Regular updates Like because entire our merchandise we assurance constant updates and bugs fix.
- Developers API Simple after usage however muscular api are available because Javascript and PHP.
- Colors Change the gup colors.
- Images Change gup icon.
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